Valentine’s Day Promotions Shop Now
Shipping & Returns
Delivery & Shipping
Self-Collection:
142 Joo Chiat Terrace, Singapore 427286
Delivery Fee:
Free on all orders
Delivery Slots:
• 9:00 AM – 6:00 PM, 6:00 PM – 10:00 PM
• Same-Day Delivery: Please inquire
Multiple Items to Same Address: Contact us for assistance
Additional Charges for Specific Locations:
• Sentosa & Marina Bay Sands: S$10 for parking & entry
Special Location Guidelines:
• Marina Bay Sands: Recipient must submit the delivery vehicle plate at security. Either sender or recipient must coordinate with security. Re-delivery due to clearance issues: S$30 + GST
• Jurong Island: Strict security applies. Re-delivery fee: S$30 + GST
• Paya Lebar Quarter: Security protocols apply. Re-delivery fee: S$30 + GST
We are not responsible for delays or failed deliveries due to:
• Recipient not at the provided address
• Incomplete/incorrect address
• No one present at the address
• No valid contact number provided
Re-Delivery & Address Changes:
• Requests within 12 hours of the original delivery or due to above issues: S$50 re-delivery fee
• Requests for delivery within a 1.5-hour window: Additional S$50 fee
• Fees may vary during festive or peak periods
Need help with delivery? WhatsApp +65 8201 3965 / +65 8910 6161
Returns & Refunds
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Contact us via WhatsApp within 24 hours if you are not satisfied with the flowers.
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Flowers & food are perishable and may vary in color, size, and shape, which adds to their unique beauty
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Approved refunds are processed within 14 days.
Order Cancellations
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Full Refund: Cancellations made at least 3 days before the delivery date (subject to a 10% or S$10 administrative fee, whichever is higher).
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Next-Day Cancellations: Full purchase amount forfeited.
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Cancellation Within 48 Hours: 50% of the order amount charged.
Please submit cancellation requests via
WhatsApp +65 8201 3965 or +65 8910 6161.